How to defer policy requests from the OHC Guide agent portal?

If you want to change the policy date (defer) follow the steps below.

Step 1 - Go to the OHC Guide agent portal and locate the Edit Details button.

Step 2 - Click on Edit details, locate the Defer section, and click on the arrow button.

Step 3 - After that, change the New start date .

Step 4 - Click on the Defer button to confirm change.

Step 5 - Finally, the current status becomes Defer Requested.

Note : Once your defer request has been approved by the provider, a new policy certificate will be provided through email, and your previous certificate will be cancelled.